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CSR & Office Personnel Resume
 

Sheila Louise Wright

 Email songstress@telus.net

Portfolio: www.songstress.50megs.com/ArtIndex.html

 

Qualifications

*           Several years experience in cashiering, customer service, sales, theatre/music/art production and assistance.

*           Proficient with PC and MAC OS platforms for internet, email, Word, Excel, Access, PowerPoint, various Photoshop and web design programs, basic HTML coding with a typing speed of 50wpm

*           Friendly, courteous and adaptable.

*           Excellent communication and multitasking skills.

*           Fast learner, team player

 

Relevant Work History

Job Title Company Supervisor Duties
Reception / Admin. Assistant Factory Mutual Global Insurance (FM Global)

Nancy Hudson

(Admin. Manager)

Basic Reception duties including greeting customers, answering phones, organizing in/out-bound mail, courier and faxes, arranging catering, office supply ordering, assisting Underwriters etc with policy production, powerpoint presentations, basic clerical duties
Personal/Admin/Production Assistant SkyDance Entertainment Inc.

Darlene Forst

(Senior Producer)

Basic Reception duties including greeting customers, answering phones, organizing in/out-bound mail and faxes, running credit card transactions for clientele, loading video tapes for editing
Reception / CSR Western Imperial Magnetics

Randy Carson

(Operations Manager

Basic Reception duties including greeting customers, answering phones, organizing in/out-bound mail and faxes, running credit card transactions for clientele, light AR.
Exectutive Assistant Databyte Corporation / @tsource Solutions Inc. / Viewmaps.com

Carolyn Kehler

(Sales Manager)

Sales/Mrkt., Reception, General office duties, Meeting coordination, Assisting Accounting dep't, Data Entry, Graphic design, Company publications, Photo matting
CSR Amazon.com / NCO Group Multiple Supervisors Customer Service on phone & online, assisting with customer concerns and placing orders.
CSR / Chat Room Monitor International Business Ventures Inc. (IBV) Debbi Nelson (CSM) Customer Service on phone & online, monitoring gaming rooms chat.
Fine Arts Dep't Student Assistant Kwantlen University College Michael Laver (Instructional Assistant) assisting students with projects, maintenance, security
Cashier Crafts Canada Kathy (Manager) cashiering, answering phones, cleaning, stocking shelves
Music Dep't Rep & CSR Future Shop Danielle Krobath (Dep't manager) customer service, cashiering, stocking shelves, sales.
Cashier Canada Safeway Abe Banman regular cashiering duties.

 

 

Computer & Other Skills

  • I am very proficient with computers, the internet and email, and am able to write basic HTML code

  • I completed a Computer Business Systems (CBSY 1101) course at Kwantlen U.C. and am proficient with most Office programs for both MAC and PC platforms.

  • I am able to use programs such as Photoshop, Dreamweaver, Frontpage, Fireworks, InDesign, Final Cut Pro (video editing), Illustrator, and some Maya.

  • I am able to type 50+ WPM and am able to use regular office equipment.

Education & Union Affiliations

  • I.A.T.S.E Local 891 – Permittee
  • BC Institute of Film Professionals – Film Industry Orientation Course including WHMIS instruction, #330459, 2003
  • Diploma of Fine Arts, Kwantlen University College, 2002 - View Portfolio - painting, drawing, Design, Printmaking, Ceramics, Art History and architecture (ancient-20th Cen.)
  • Completed Computer Business Systems (CBSY 1101) course, Kwantlen U.C., 1999
  • Completed Hollywood & Lewis course for TV/Film lighting and sound technical support, 1997
  • Gr. 12 with Honours, W.J.Mouat, 1991

 Other Special Skills and Abilities

  • Able to create works of art in a variety of mediums including oil and acrylic paint, monotype / silkscreen / intaglio printmaking, ceramics, sculpture, drawing..
  • Able to create simple graphic designs and write basic HTML code on computer.
  • Able to use power tools such as: bandsaws, jigsaws, mitre/chopsaw, tablesaws, belt sanders, drill press, arc welder etc.

References

Available upon request.

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