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CSR & Office Personnel Resume
Sheila Louise
Wright
Email
songstress@telus.net
Portfolio:
www.songstress.50megs.com/ArtIndex.html
Qualifications
* Several years
experience in cashiering, customer service, sales, theatre/music/art
production and assistance.
* Proficient with
PC and MAC OS platforms
for internet, email, Word,
Excel, Access, PowerPoint, various Photoshop and web design
programs, basic HTML coding with a typing speed of 50wpm
* Friendly,
courteous and adaptable.
* Excellent
communication and multitasking skills.
* Fast learner,
team player
Relevant Work History
| Job Title |
Company |
Supervisor |
Duties |
| Reception / Admin. Assistant |
Factory Mutual Global Insurance (FM Global) |
Nancy Hudson
(Admin. Manager) |
Basic Reception
duties including greeting customers, answering phones, organizing
in/out-bound mail, courier and faxes, arranging catering, office supply ordering,
assisting Underwriters etc with policy production, powerpoint presentations, basic clerical duties |
| Personal/Admin/Production Assistant |
SkyDance Entertainment Inc. |
Darlene Forst
(Senior Producer) |
Basic Reception
duties including greeting customers, answering phones, organizing
in/out-bound mail and faxes, running credit card transactions for
clientele, loading video tapes for editing |
| Reception / CSR |
Western
Imperial Magnetics |
Randy Carson
(Operations Manager |
Basic Reception
duties including greeting customers, answering phones, organizing
in/out-bound mail and faxes, running credit card transactions for
clientele, light AR. |
| Exectutive
Assistant |
Databyte Corporation /
@tsource Solutions Inc. /
Viewmaps.com |
Carolyn
Kehler
(Sales
Manager) |
Sales/Mrkt.,
Reception, General office duties, Meeting coordination, Assisting
Accounting dep't, Data Entry, Graphic design, Company publications,
Photo matting |
| CSR |
Amazon.com / NCO
Group |
Multiple Supervisors |
Customer Service on
phone & online, assisting with customer concerns and placing orders. |
| CSR / Chat Room Monitor |
International Business Ventures Inc.
(IBV) |
Debbi Nelson (CSM) |
Customer Service on phone & online,
monitoring gaming rooms chat. |
| Fine Arts Dep't Student Assistant |
Kwantlen University College |
Michael Laver (Instructional Assistant) |
assisting students with projects,
maintenance, security |
| Cashier |
Crafts Canada |
Kathy (Manager) |
cashiering, answering phones, cleaning,
stocking shelves |
| Music Dep't Rep & CSR |
Future Shop |
Danielle Krobath (Dep't manager) |
customer service, cashiering, stocking
shelves, sales. |
| Cashier |
Canada Safeway |
Abe Banman |
regular cashiering duties. |
Computer & Other
Skills
-
I am very proficient with
computers, the internet and email, and am able to write basic HTML code
-
I completed a Computer
Business Systems (CBSY 1101) course at Kwantlen U.C. and am proficient
with most Office programs for both MAC and PC platforms.
-
I am able to use programs
such as Photoshop, Dreamweaver, Frontpage, Fireworks, InDesign, Final
Cut Pro (video editing), Illustrator, and some Maya.
-
I am able to type 50+ WPM and
am able to use regular office equipment.
Education & Union Affiliations
- I.A.T.S.E Local 891 – Permittee
- BC Institute of Film Professionals – Film
Industry Orientation Course including WHMIS instruction,
#330459, 2003
- Diploma of Fine Arts, Kwantlen University
College, 2002 -
View Portfolio - painting, drawing, Design, Printmaking,
Ceramics, Art History and architecture (ancient-20th Cen.)
-
Completed Computer Business Systems (CBSY 1101) course, Kwantlen U.C.,
1999
-
Completed Hollywood & Lewis course for TV/Film lighting and sound
technical support, 1997
- Gr. 12 with Honours, W.J.Mouat, 1991
Other
Special Skills and Abilities
- Able to create
works of art in a variety of mediums including oil and acrylic paint,
monotype / silkscreen / intaglio printmaking, ceramics, sculpture,
drawing..
- Able to create simple graphic designs and write
basic HTML code on computer.
- Able to use power tools such as: bandsaws,
jigsaws, mitre/chopsaw, tablesaws, belt sanders, drill press, arc
welder etc.
References
Available upon request.
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